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  • From Rhonda at 28/09/14 2:04 PM
    • I rent a house that has the euro dishwasher ed5des the rinse and wash light comes on at the same time and beeps for a period of time. the Error codes suggest the drain pipe is too high but it has not been touched since I moved in, what else could it be so I can pinpoint the issue for my landlord?
    • Hi Rhonda,

      These 2 lights flashing would normally indicate that the dishwasher is not draining.

      If you start a new cycle on the dishwasher, the first thing it will do is try to drain.
      1) If you hear noise like it is trying but little or no water is draining, you may have a blockage (say in your S-trap under the sink where the dishwasher drain connects), or;
      2) If you hear no noise, you may have a blockage in the drain pump itself causing the pump not to run.

      The connection between the dishwasher drain hose and sink is something that can be checked relatively easily, the blockage in the drain pump is certainly something more difficult and would be best undertaken by an appropriate repairer.

      I hope this helps.
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  • From Grosser at 19/11/14 2:02 PM
    • Hi. I have a euro dishwasher ed5des and the pre-rinse, wash and rinse light are all on and the machine is constantly beeping. What does this mean?
    • Please accept my sincere apologies for the delay in responding to your question.

      This fault is activated when the dishwasher does not reach temperature in the set amount of time.

      With many dishwashers, including the ED5DES, this is normally caused by the internal filters being blocked causing a restriction in water flow through the heater.

      Clean all filters in the dishwasher and try again.
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  • From Ben Johnson at 26/04/15 2:11 PM
    • Hi
      I have a euro dishwasher ED5DESA and the drying light is blinking as well as the machine beeping and it won't wash. I've taken off the inlet and outlet hoses and made sure they were clear but no go. Any advice?
      Thanks
    • Hello Ben,

      I am a little confused here as I do not have a fault code occurrence with the Dry Light only flashing.

      The only fault I am seeing in the service manual is for the Pre-Wash and Drying light on at the same time. This is a thermocouple fault, and would happen as soon as you power the dishwasher on.

      Again, you would need to confirm the actual fault (lights flashing) as the Dry light only does not come up for me.

      Thank you.
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  • From Daren at 28/05/15 9:28 PM
    • Hi,

      I have a Euro ED5DESA dishwasher, this afternoon i cleaned the washer arms and filters. This evening i put the Dishwasher on a rapid wash and then after a while iot began to continously beep and the wash light was flashing.

      I have checked the drain pipe and water feed pipe all are ok and not kinked, and also the drain pipe was warm from the water that had been drained from the dishwasher indicating its not blocked.

      please help

      Thanks
    • Hello,

      The fault you are describing is an overflow fault.

      This can be caused by multiple issues. Most commonly an internal leak, but can be triggered by no fill or drain.

      Firstly you will need to ensure the dishwasher fills, washes and drains.

      If it does all of these it is likely there is an internal leak in the base of the dishwasher and it would need to be looked at by a repairer.

      I hope this helps.

      Thank you.
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  • From Madilaine at 18/06/15 11:49 PM
    • Hi my euro dishwasher was not washing my dishes. I took all arms off and cleaned the filters. I've just run an empty wash and now all lights are flashing and beeping non stop. I can't seem to reset or start a new load to see if it's working :-/
    • Hello,

      When all 4 lights (on the left hand side) are flashing, this is indicating that the dishwasher has overfilled. Water will leak in to the base, and trip an overflow switch. You may have an internal leak in the dishwasher that would need to be fixed.

      If the dishwasher is not washing, this can be anything from the filters being blocked to a motor issue.

      You may well have 2 separate problems that would require attention.

      Thank you.
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  • From Rob kelly at 19/01/16 1:14 PM
    • Hi there
      When I switch on my Euro Ed12DES all the lights come on, but that's it, nothing else happens, no noise, no water, nothing.
      Can you help?
    • Hello Rob,

      Normally when you would turn the dishwasher on, all the lights will come one, then go off leaving the one light on which is the selected cycle.

      While it is not showing in the manual, on may of the models all lights on (flashing) would indicate the door is open. Also with some models you are not able to select a cycle if the door is open.

      Unfortunately the fault you are describing is not one I have come across and you may need to contact Euro direct.

      Thank you.
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  • From Sharon at 3/09/16 11:16 AM
    • Hi I have a Euro dishwasher ed5des. After a cycle Iopen the door and the water has not drained out. The repair man came and checked the pump, all good he said. He showed us how to reset the machine and drain the water. It happened again this morning, full of water after the cycle overnight. We could not reset the machine. Tried turning off, etc as well. We seem to have managed to drain the water finally but now the wash light is flashing continuously and we cannot start another cycle, even after switching off and on and pushing the rest button!
    • Hello Sharon,

      From the description you have provided it is very difficult to determine what is wrong.

      The dishwasher is able to provide a 'fault code'. this would be 2 or more lights flashing at the same time, and multiple audible beeps.

      If only 1 light is flashing, it is indicating it is in a cycle. You should be able to reset it by holding down the reset button for approximately 3 seconds, but it sounds like you have tried this already.

      If the service technician has not fixed the problem, then you should call them back.

      Sorry I can not be of more assistance as it sounds like more information is required.

      Thank you.
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  • From Adama at 15/01/17 2:58 PM
    • Hi. Just got a ED12DES 2nd hand but not working. It fills the bottom tray than sits the doing nothing. With the selected cycle light flashing. Im guessing a blockage or motor?
    • Hello Adama,

      It certainly sounds like the motor is not running.

      The 2 most common scenarios are that there is a blockage in the wash pump motor, or the capacitor that starts the motor has failed. With the back off, you may be able to see if the motor turns (something stuck in it), or you can check the capacitor (does require a specific tester though, sometimes found on higher end multi-meters).

      Both would require the dishwasher being removed to repair unfortunately.
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  • From Andi at 15/02/17 12:53 PM
    • We have a Euro ED12GS which doesnt seem to be draining water or heating and flashing E3 error about half an hour into the cycle. Just trying to figure out if its worth fixing or buying a new one as we paid $200 to get it fixed last year
    • Hello Andi,

      The most common problem regarding this dishwasher not heating is that the filters are blocked.

      This is something we mention here (http://superiorappliance.com.au/service/index.php/blog/dishwashers-and-filters/).

      It is very rare that the heater needs to be replaced, but it may have failed.

      I hope this helps.

      Thank you.
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