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  • From Michael Knight at 7/10/15 6:01 PM
    • My IDI61E1 seems to had a failure of the spring that dampens the opening of the door. Can see the lug for spring on the bottom right side of the door - but no spring..
      Door is lethal - drops like a brick and "bites the uninitiated on the shins ! Is there a replacement spring available for sale ? How much? - how do you access the spring it ?
    • Hello Michael,

      There are 2 types of hinge on the IDI6IE1.

      The first is an all metal hinge with an internal spring, and I have yet to see this type fail as you have mentioned.

      The second is a metal hinge, but you will see a 'white rope' which attaches to the internal spring. This is the model that can fail in the manner you have mentioned. The rope breaks, which you then have no spring to support the door.

      In both cases, make sure that when the door is fully open, that it does not go past the horizontal position as if it does it may indicate that the hinges are bent and would also need replacing. If you are still able to use the dishwasher with the loss of spring tension then it should be ok.

      I am unsure of the availability of parts for this model at this time, and would suggest contacting the manufacturer on 1800 444 357.

      Thank you.
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  • From Simone at 4/04/16 5:09 PM
    • My IAG dishwasher was showing "LL" but backwards. What does this mean? I have managed to clear it and use it but we have now noticed the heating element has gone. Is it worth fixing or replacing?
    • Hello, the description for the display does not match up with an error code, so it may be that the display is not working correctly.

      The IDI6IE1 dishwasher is an old model and we do not have parts for these any more. You can try calling the manufacturer on 1800 444 357.

      Thank you.
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  • From Lee at 22/10/16 2:12 PM
    • Hi, We have an IAG I14DES dishwasher. We've had it about 3 years with no trouble. Last week it finished the dishwasher cycle but failed to switch off. It keeps making a noise like it is still running/pumping water out. I switched it off and pressed the reset button but still makes this noise when I turn it back on and it will not allow us to put it on a new cycle. Would you have any ideas of what this could be?
      Kind Regards
    • Hello Lee,

      It is possible the drain pump is continuously running, and this would be caused by a water overflow (water in the base of the dishwasher).

      This overflow may be caused by a number of thinks, including an internal leak.

      It may need to be checked by a technician as there is a possibility of water damaging surrounding cupboards.

      Thank you.
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